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RETURN / REFUND POLICY

30-day money-back guarantee

*Only applies to www.HGWFxPedals.com online store purchases and excludes custom orders and custom artwork.

 

If within 30 days of receiving your product(s) for some reason you are not satisfied and wish to return the product(s) back to us, please e-mail us at HatchGuitarWorks@Gmail.com; we will issue you a full refund no questions asked! Buyer assumes cancellation return shipping costs. Excludes Custom Orders**

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Damaged / faulty products

If  upon order arrival you receive faulty / damaged product(s), please email us at HatchGuitarWorks@Gmail.com and we will ship a replacement or fix the issue for free. We will reimburse the return shipping costs you will initially pay so make sure to keep the receipt!

 

*A damaged or faulty product DOES NOT warrant refunds.