HGWFx offers a Limited Lifetime Warranty (as long as we’re in business) for all our products.
The warranty covers problems related to the function or operation of the pedals due to faulty parts and/or problems related to workmanship.
Client assumes shipping costs to and from the HGWFx workshop.
Due to the custom paint and artwork of our products: colors, styles, and designs may vary.
The finish may have naturally occurring flaws, which are not covered by warranty.
We also do not cover things such as broken knobs, pots and jacks due to abuse.
We will, though, repair problems that do not fall within warranty for labour, parts + shipping costs.
If you have a non-working pedal, please read the FAQ first and if you can’t find the solution there, please contact us and we’ll take it from there.